Interacting with the Arnica ChatBot

Use Arnica ChatBot commands in Slack or Microsoft Teams to quickly access your risks

Overview

After completing the Slack or Microsoft Teams integration, you can use chat commands within private chats or channels where the Arnica bot has been added to quickly access relevant risk views in Arnica without leaving Slack or Microsoft Teams.

The Arnica ChatBot responds with secure links that take you directly to the requested risk context in the Arnica application.

When you open one of these secure links, Arnica opens a limited view that includes only the risks relevant to the command context, such as your own risks or risks for products you own.

Available commands

The following /arnica commands are currently available:

Command
What it does

/arnica risks mine

Returns a secure link to risks assigned to you.

/arnica risks product

Returns a link to risks for products you own.

Example interaction flow

  1. Open your private chat with the Arnica ChatBot.

  2. Type one of the supported /arnica commands:

    • /arnica risks mine

    • /arnica risks product

  3. Submit the command and wait for the Arnica ChatBot response.

  4. Click the secure link in the response to open the relevant view in Arnica.

What to expect in the response

  • The Arnica ChatBot replies in Slack or Microsoft Teams with a secure link.

  • The secure link opens the relevant Arnica page with pre-filtered context.

  • Depending on your access scope, the response can differ between personal risks and product-level risks.

Troubleshooting

  • No response from command: Confirm Arnica is installed in Slack or Microsoft Teams. If you are running the commands from a channel, make sure Arnica has been added to the channel.

  • Missing access or empty results: Confirm your user is mapped correctly in Arnica and has permissions to the relevant products.

  • Command not recognized: Ensure the command is typed exactly as shown, starting with /arnica.

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