Arnica Documentation
  • Introduction
  • Getting Started
    • ๐Ÿ”‘Sign Up
    • โ–ถ๏ธSCM Integrations
      • Azure DevOps
      • Bitbucket Cloud
      • Bitbucket Server & Datacenter
      • Github
        • GitHub Audit Logs
        • Github App Permissions
      • Gitlab
    • ๐Ÿ“คChatOps
      • Microsoft Teams
      • Slack
        • Adding Arnica to a New Channel
        • Interacting With the Arnica Slackbot
    • ๐ŸŽซTicket Management
      • ๐Ÿ›Jira Integration
      • ๐Ÿ“‹ADO Boards Integration
    • ๐Ÿง Artificial Intelligence
      • Azure OpenAI
      • OpenAI ChatGPT
    • ๐ŸจOn Premise Integrations
  • Inventory
    • ๐Ÿ’ผIdentities, Repositories & Organizations
    • ๐Ÿ“‡Software Bill of Materials (SBOM)
    • ๐Ÿฆ„Prioritization & Product Ownership
  • Hardcoded Secrets
    • ๐Ÿ•ต๏ธSecret Detection
    • โชRealtime Secret Mitigation
    • ๐Ÿฅ•Secrets Policy Settings
  • Code Risks
    • ๐ŸŽผStatic Application Security Testing (SAST)
      • Custom SAST Rules
    • ๐ŸงฉSoftware Composition Analysis (SCA)
    • ๐Ÿ”ก3rd Party Package Licenses
      • Override License Classifications
    • ๐Ÿคน3rd Party Package Reputation
      • Identifying Low Rep Packages
      • How to Find Alternative Packages
    • โ›…Infrastructure as Code Security (IaC)
    • ๐Ÿค–Code Risk Policy Settings
      • Developer Feedback On Push
      • Require Review Before Dismissal
      • 0 New High Severity Vulnerabilities
      • Enforce Remediation SLA
    • ๐Ÿช„Code Risk Magic Links
    • ๐Ÿ“ฆCode Risk Language and Framework Support
  • Platform Operations
    • ๐ŸšชJoining an Existing Org
    • โŒDeleting a Tenant
    • ๐Ÿซ‚How do I invite members to my tenant?
      • New User Invitations
    • ๐Ÿ‘ฅUsers & Roles
    • ๐Ÿ”‡Deleting Integrations
    • โŒ›Scheduled Jobs
      • How often do Jobs run?
    • ๐Ÿ’ธBilling
  • Security
    • ๐ŸŽฎRole Based Access Control (RBAC)
    • ๐Ÿ›ก๏ธData Handling
    • ๐Ÿ›๏ธSSO Integration
      • Okta Integration
      • Entra ID Integration
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  1. Getting Started

Ticket Management

Overview of the Arnica Ticket Management Integrations

PreviousInteracting With the Arnica SlackbotNextJira Integration

Last updated 5 months ago

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Arnica integrates seamlessly with and , enabling efficient management of security issues. Tickets can be created manually within a specific finding, or automatically based on policy configurations - triggered when vulnerabilities are detected on code push or during a pull request.

Arnica automatically closes tickets when findings are resolved, either manually or when findings are resolved automatically.

By integrating directly into your existing tech stack, Arnica streamlines business operations and offloads manual ticket management efforts, allowing teams to focus on development velocity, and remediation without disruption. This ensures security and development teams remain aligned, with minimal overhead.

๐ŸŽซ
Jira
Azure DevOps Boards