# Ticket Management Arnica integrates seamlessly with [Jira](/arnica-documentation/getting-started/ticket-management/jira-integration.md) and [Azure DevOps Boards](/arnica-documentation/getting-started/ticket-management/ado-boards-integration.md), enabling efficient management of security issues. Tickets can be created manually within a specific finding, or automatically based on policy configurations. Arnica can update linked tickets when findings are resolved in Arnica, based on each integration mapping and workflow settings. Closing a ticket directly in Jira or ADO does not automatically change the finding status in Arnica. Use Arnica as the source of truth for finding resolution and status changes. By integrating directly into your existing tech stack, Arnica streamlines business operations and offloads manual ticket management efforts, allowing teams to focus on development velocity, and remediation without disruption. This ensures security and development teams remain aligned, with minimal overhead. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.arnica.io/arnica-documentation/getting-started/ticket-management.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.