Microsoft Teams

Integrating your Arnica tenant with Microsoft Teams will require an MS Teams Admin.

To integrate, the admin should first configure the Arnica application for the MS Teams org, then connect the org with Arnica.

Required Permissions

1. Arnica's app will have permission to read and access:

• Information related to you - Access my profile information such as my name, email address, company name and preferred language.

1. Information in your chats, channels, and meetings:

• Access information from this team, chat or meeting such as team, chat or meeting name, channel list and roster (including team or chat member's names and email addresses) - and use this to contact them.

• Read this team's settings.

• Read the names, descriptions, and settings of this team’s channels.

• Read messages in this team.

• Read this team's members.

• See which apps are installed in this team.

• Read which apps are installed in this chat.

• Read this chat's members.

• Read this chat's messages.

• Read this chat's settings.

• Maintain access to the team's data.

1. This app will have permission to perform these actions:

• Send and receive messages and notifications:

• Receive messages and data that I provide to it.

• Send me messages and notifications.

• Receive messages and data that team or chat members provide to it in a channel, chat, or meeting.

• Send messages and notifications in a channel, chat, or meeting.

• Send notifications.

• Make changes to content and settings:

• Create channels in this team.

• Manage this chat, its members and access to its data.

Configuring the MS Teams Arnica App

1. Log into admin.teams.microsoft.com as an admin and navigate to the Teams apps -> Manage apps page.

1. Search the “Arnica” app and select it

1. You will see a list of required permissions. Accept the application's permissions to enable the App.

2. To ensure that all users can access and install the app, toggle the User Access to Allowed. (As seen in image from step 2)

3. Navigate to Teams apps -> Setup policies in the left hand menu

4. Here the admin can create an automated policy that will install the Arnica bot by creating a new setup policy for users who require access to Arnica's Teams bot. This can be done Arnica org-wide or group-wide by specifying group policy assignments.

5. Optionally, you can pin the Arnica app icon for quick access. This can be done for all users or for a designated group of users.

6. Once added to an organization or a group, Arnica app will be installed automatically on MS Teams for each user. This process can take up to several days. Alternatively, users can manually install Arnica from the MS Teams’ app store.

Connecting your Arnica Tenant to the MS Teams app

1. Once the Arnica app is installed, you should receive a notification that you need to connect your app to your app.arnica.io account. Your message should have a “Connect with Arnica” button in the message. Click the “Connect with Arnica” button to complete the integration.

1. After your MS Teams organization is integrated the with Arnica, you will see a similar message but without a choice to connect. This welcome message will be visible to all additional users of your org who open the app.

Adding the Arnica bot to a Teams chat or channel

1. Navigate to the 'Teams' tab via the sidebar.

2. Choose the Team/Channel that you'd like to add Arnica to and start a new post.

3. Type '@' and select the option that states 'Get bots'.

1. Search for and select 'Arnica'.

1. Once selected, this will tag the Arnica bot in your post.

1. Once you complete the post, you will see the Arnica bot joining the team or channel.